Cancellation
Any order can be cancelled prior to taking the delivery (full or partial) of the order, without attracting any extra cost. The Vendor agrees to refund the amount paid by the User through the same source from which the payment was made by the User to the Vendor. Please note that it may take upto 10 days for the payment to reflect back into the User's account.
Returns & Refund
In the unlikely scenario wherein any product delivered by Vendor is found to have any defect at the time of the delivery, the User shall have the option to return the product at the time of the delivery and the Vendor agrees to refund the amount paid by him/her through the same source from which the payment was made to the Vendor. It is specifically agreed by the User that the User shall accept the delivery of the Product(s) only after thoroughly satisfying himself/ herself about the quality of the Product(s) and once the User has taken the delivery of the Product(s), no request for refund of any amounts on account of quality/size/colour/shape or any other reason whatsoever shall be entertained by the Vendor.
In case the Products rented are damaged due to some act or omission of the Vendor, the User will be liable for any and all compensation, replacement or rectification as agreed between the User and the Vendor. The User hereby agrees that Vendor will be solely responsible for any loss caused due to any such act or omission of the Vendor. In no event the Company shall be held liable for any act or omission of the Vendor and or the User. The Vendor undertakes to rectify or Compensate or replace the defective Product(s) within 7 business days of receipt of information from the User. Please note that in case a product is damaged due to mishandling by the User, the User shall have to bear the charges towards the repair of the same. In such a case, the User shall also have the option to seek a replacement product after paying the repair charges.
Copyright © 2025 Ajna Rentals | Developed by Iterative Zero Digital